We are thrilled to announce that the Lauriston Court Hotel has been voted among the best in the world for customer service. The ratings are for the brand new awards – celebrating ‘exceptional service’ – and are based on millions of reviews by TripAdvisor users.
A big thank you goes out to all our customers who voted for us and left positive reviews of their stay with us. Our priority has always been to provide the best customer service experience as possible, so this award is really special to us as it reflects our hard work we put in to make your stay with us exceptional.
Lauriston Court Hotel was voted 2nd best hotel in Britain and also 7th best hotel in Europe. Worldwide acclaim has come with us being placed 20th in the world.
It is has been a real pleasure to receive this award and see fabulous reviews on Trip Advisor. We are especially pleased that our customers enjoy their stay and spend the time sharing their experience with us.
When it comes to giving great service, you’ve got to have a love for the job and people, coupled with bundles of energy and the ability to really empathise with people.
‘We’re never complacent and always continuing to look at ways for us to improve – but it’s fantastic to know that our hard work isn’t going unnoticed with another Travellers’ Choice Service award under our belt.’