Cancellation Policy & Terms | Lauriston Court Hotel

Cancellation Policy & Terms

  • We operate a guaranteed reservation service, requiring a major credit or debit card to secure a room. The card will not be debited until your stay except in the event of a cancellation or no show.
  • For 7 night plus bookings, a deposit which would equal the 1st-night stay is required.
  • We do not accept American Express.
  • We require two days’ notice prior to six o’clock pm on the date of arrival to cancel a booking. If this is not adhered to, the cost of the first night’s stay will be charged.
  • For 1 night bookings – if able to accommodate, payment in full at booking stage is required which will be non refundable.
  • We do have a 2 night minimum stay policy in peak season & on weekends, unless we have a space in bookings. If we do have a space for a 1 night stay, this can only be booked over the phone. You are welcome, to call us to check availability, we always try accommodate where possible.
  • For our part, for any booking held with a credit or debit card we will guarantee accommodation. In the event that we cannot provide accommodation we will arrange for accommodation in Llandudno in at least the same standard of hotel, pay any shortfall and provide any transportation to it.
  • For group bookings (3 rooms or more) a deposit equalling the cost of the first night’s stay is required. 
  • Guest’s wishing to use the hotel car park may be required to leave a key for the car at reception at all times. For this reason we recommend that you bring your spare.
  • Holiday insurance is recommended to all our guests. This should include cover, for your benefit, of cancellation, curtailment and no show.
  • We do not take bookings for Stag or Hen parties.
  • Large parties of 3 or more rooms will not have their booking confirmed until they have been contacted by Lawton Court via telephone or email.